Privacy Policy – Masstech Dairy

Effective Date: 15-10-2025

Masstech Dairy (“we”, “our”, “us”) operates the Masstech Dairy mobile application (app.masstech.dairy). This Privacy Policy explains how we collect, use, and protect your information when you use our application.

1. Information We Collect

We collect the following types of data depending on how you use the app:

a) Personal Information
Name
Mobile number
Email address (if provided)
User ID / Login credentials

b) Operational Data (Milk Collection System)
Milk quantity and quality data (Fat, SNF, etc.)
Transaction details related to milk procurement
Society / BMC-related operational records

c) Device & Usage Information
Device type and OS version
App usage logs
IP address (for security and analytics)

(d) Camera Permission Usage
The Masstech Dairy app may request access to your device camera for the following purpose:

• Capture and upload user profile photos
• Capture operational images related to milk collection or BMC activities (if applicable)

Images captured through the camera are used only within the application for operational and identification purposes.

We do not access the camera in the background or without user action.

Captured images are securely stored and shared only with authorized organization administrators or related operational systems.

2. How We Use Your Information

We use collected data to:

Provide milk collection and BMC operations
Generate reports and transaction records
Authenticate users and ensure secure access
Improve app performance and features
Provide support and troubleshoot issues

We do not sell your personal data.

3. Data Sharing

We may share your data only in the following cases:

With authorized organization (e.g., Masstech / BMC / Society Admin)
With service providers (hosting, database, analytics)
When required by law or government authorities

We do not share data with third parties for advertising purposes.

4. Data Security

We implement appropriate security measures:

Secure APIs (HTTPS)
Authentication & authorization controls
Restricted data access

While we implement industry-standard security measures, no method of electronic storage or transmission is completely secure.

5. Data Retention

Data is retained as long as required for operational and legal purposes
If the service is discontinued, data will be securely deleted

6. User Rights

You have the right to:

Access your data
Request correction
Request deletion (subject to legal requirements)

To request, contact us at:
📧 contact@masstechsoftware.com

7. Organization-Controlled Accounts

If you use this app through an organization:

Your organization may access and control your data
Your access may be revoked if you leave the organization

8. Third-Party Services

The app may use third-party services (e.g., cloud hosting). These providers process data on our behalf and follow security standards.

9. Children’s Privacy

This app is not intended for users under 18 years of age.

10. Changes to This Policy

We may update this policy. Changes will be reflected with a new effective date.

11. Contact Us

For any privacy-related questions:

📧 Email: contact@masstechsoftware.com
🏢 Organization: Masstech Software Private Limited